View Our Quality Certificate : ISO 9001
: 2000
K.
S. Diesels Ltd. has
a completely documented quality system. This encompasses the entire
value chain beginning with the incoming raw material to the final
stages of after sales service. The original technology was received
from a leading European company and these procedures have been carried
onward to new developments also. Statistical quality control is
applied to all the important manufacturing processes; the accuracy
of gauges and fixtures are considered paramount. In a nutshell,
the quality system is driven by teamwork, documentation, statistical
analysis and total employee involvement. Customer complaints are
recorded, analysed and acted upon with suitable improvement plans.
Our
commitment to Quality and Continuous Improvement is to help our
clients improve their operations and profitability through an interrelated
means of problem solving. This enables us to introduce new / alternative
products, equipments, procedures, or techniques. By becoming the
part of operating team, we better understand the client's requirements
and improve our processes and products accordingly.
Customer
Service Approach
KSDL recognizes and agrees that our customers expect and deserve outstanding
service. We understand that our business success rests with
how we meet our customers' expectations.
We believe
that service in its purest form is an attitude and we strive to
be a continually improving "service company". It
is understood that the value of service depends on the personal
experience of the person receiving it!
We
thank you for the opportunity to serve you. |